Outdoor Program Manager, Girl Scouts of Southeastern New England

October 19, 2017

Job Title: Outdoor Program Manager
Organization: Girl Scouts of Southeastern New England
Salary: $37,000 – $40,000
Start Date: December 1, 2017
Full Time

Job Description

The Outdoor Program Manager will provide opportunities that encourage girls, adults, and families to expand their outdoor experiences throughout the year. The Outdoor Program Manager will be a contributing member of an innovative Girl Experience team focused on providing exception experiences within the Outdoor core program focus area. The Outdoor Program Manager will support the design, development and delivery of progressive and intentional outdoor programs that help participants broaden their personal growth, enhance interpersonal relationships, and foster appreciation of the natural environment. The Outdoor Program Manager ensures that programming is enriched through the mobilization of local volunteers and ensures that Girl Scout programs are substantive, inclusive, and accessible. Additionally, the Outdoor Program Manager is committed to supporting girl and adult membership as part of a larger cross functional team providing customer care and support to established members.

Girl Scouts of Southeastern New England owns and operates one resident camp and four day camps. The Outdoor Program Manager supports the planning and delivery of camp programs during the summer season and periodic weekend camp programs during the rest of the year. Additionally, the Outdoor Program Manager plans and executes outdoor programming year-round. The Outdoor Program Manager hires and manages on-site seasonal camp directors and camp staff, and works closely with GSSNE property staff to achieve long-range planning objectives.

Essential Duties and Responsibilities

•       Ensure that the development and implementation of quality camp programs is consistent with program and organizational goals and meets the needs of participants from a diverse population.
•       Develop and manage year-round outdoor program and initiatives including outdoor skills series, special events/camps, and/or management of the program activity areas (e.g. high ropes, low ropes, archery, boating, swimming, rock wall), through the annual creation of Camp Guide and contributing to Program Guide materials.
•       Collaborate with staff and volunteers (including volunteer committees and teams) to expand the emphasis on getting girls and families outdoors throughout the year.
•       Develop, manage, and market camp rentals throughout the year.
•       Work with cross-functional teams to develop revenue generating outdoor program opportunities for internal and external markets.
•       Support five on-site camp directors in managing related responsibilities including, but not limited to:
•       Design, deliver, and evaluate camp program that meets the needs and interests of the camps target populations and ensure their delivery in a safe and quality manner.
•       Oversee the on-site financial management and budget of the camps.
•       Collaborate on and implement a marketing plan to increase camper attendance and camp usage.
•       Support human resource management practices to recruit and retain seasonal and year-round staff with the assistance of GSSNE HR staff.
•       Support the camp directors with the operation of food service, units, program, business, camper and staff supervision, and health care.
•       Provide superior client service to all campers, parents/families, staff, volunteers and vendors.
•       Ensure that outdoor program events, activities and staff meet quality, consistency, and safety guidelines, including GSUSA, GSSNE, State of RI/MA, OSHA, and the American Camp Association, as applicable. Knowledge of and adherence to council, GSUSA, ACA, and state Departments of Health standards and policies related to camp management. Interpret guidelines, policies, and standards to ensure compliance within camping programs. Serve as council liaison to the ACA and state Departments of Health including the preparation and submission of permit applications and the maintenance of ACA binders. Oversees the standardization of camp practices and programs throughout the council to include the maintenance of consistent safety plans and the pre-camp training curriculum which incorporate best practices, ACA, and state Departments of Health standards. Make regular visits to program centers and other locations while camp programs are being conducted to ensure constant, consistent compliance with guidelines.
•       Ensure that curriculum developed for specific programs meets all organizational standards and criteria and effectively emphasizes contemporary issues, progression of skills and leadership development.
•       Assist with the development and implementation of outcome evaluation to effectively measure the success of program delivery. Analyze and report outcome evaluation results to ensure the achievement of outdoor program goals.
•       Collaborate with GSSNE staff to plan program initiatives, strategic initiatives, marketing strategies and business operations to promote outdoor programs within GSSNE, to ensure the increased participation of Girl Scout members in outdoor programs, and to attract nonmembers to the organization through outdoor program.
•       Monitor, collect and report on financial and statistical data related to assigned areas. Ensure the prompt handling of all financial obligations.
•       Supports fund development with collaborative grant applications and associated camp/outdoor data.
•       Participate in Council-wide activities and events, department meetings, one-on-one meetings with colleagues and cross-functional staff teams as required.
•       Keep abreast of trends and issues affecting girls, camping industry trends, and GSUSA trends.
•       Other projects and assignments as needed.


To perform this position successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable differently-abled individuals to perform the essential functions.
•       Bachelor’s Degree required/Masters preferred
•       Minimum two years of experience in organized camp leadership, preferably at a Camp Director level, including camp program development, delivery and evaluation, business and operating procedures, marketing and strategic planning.
•       Knowledge of RI/MA state-organized camp laws and American Camp Association standards.
•       Visionary leader with a big-picture perspective
•       Ability to plan intentional programming that incorporates our mission and Girl Scout Leadership Experience.
•       Training and experience in teaching program to adults and children.
•       Strong interest in issues affecting girls and young women. Desire to work with children in the outdoors.
•       Excellent written and verbal communications skills; excellent facilitation, conflict resolution, and presentation skills.
•       Strong interpersonal skills; ability to cultivate, motivate and maintain effective working relationships with staff and volunteers from diverse backgrounds and all organizational levels.
•       Ability to work collaboratively on a high-functioning team and have a track record of working effectively with cross-functional teams
•       Strong goal setting, project planning, budget management, organization, and follow-through skills.
•       Ability to manage multiple projects and work in a fast paced, changing environment.
•       Project management skills to be able to comply with a budget and be accountable for expenditures, inventories and other Council resources.
•       Ability to define problems, collect data, establish facts, and draw valid conclusions.
•       Proficient in the use of Windows and MS Office Suite (Word, Excel, and PowerPoint) and ability to use the Internet and to learn/use specialized or proprietary software.

Physical Requirements:

•       Ability to communicate and work with groups participating (girls K-12 and families) and provide necessary instruction to campers and staff.
•       Ability to observe camper and staff behavior, assess its appropriateness, enforce appropriate safety regulations and emergency procedures, and apply appropriate management techniques.
•       Visual and auditory ability to identify and respond to environmental and other hazards related to the activity.
•       Physical ability to respond appropriately to situations requiring first aid. Must be able to assist campers in an emergency (fire, evacuation, illness, or injury) and possess strength and endurance required to maintain constant supervision of campers.
•       Ability to lift and/or move up to 40-50 pounds.
•       Ability to carry and load luggage, tables, chairs, and other program equipment.
•       Possess endurance including prolonged standing, some bending, stooping, and stretching.
•       Operate with exposure to various weather conditions and animals such as bugs, snakes, bats, raccoons, and other animals common to the area.
•       Current driver’s license; valid auto insurance; reliable transportation;
•       Ability to work flexible hours, evenings and weekends as needed.

How to Apply

If you are interested in this position, please submit a cover letter and resume with “Outdoor Program Manager” in the subject line to careers@gssne.org. No phone calls please. Cover letter required. The deadline for applying is November 6, 2017